Welcome to our Return Policy
Clothing Paradise! We want to ensure your satisfaction with our products, and our Return Policy is designed to make the process simple and transparent.
1. Return Eligibility: We accept returns if the products are in the same condition as when received, including being unwashed, with tags intact, and in their original packaging.
2. Timeframe for Returns: Customers can claim returns within 2 days of receiving the products. After this period, we regret that we cannot accept any return requests.
3. Return Claim Process:
To initiate a return, please contact us via:
• Phone Number: +8801318178618.
• WhatsApp Number: +8801318178618.
• Message: Send us a message through our website.
4. Returns for Incorrect Size: If you mistakenly choose the wrong size or measurements, you can still return the product. However, you will be responsible for the return shipping cost. The return fee is 50 taka within Dhaka and 100 taka outside Dhaka.
5. Returns for Incorrect or Defective Product and Mistake by Us: We accept returns without any return fee in the following scenarios:
• We sent you the wrong product.
• We sent you any defective products.
• The mistake was made on our part.
6. Return Process for Customer's Mistake: If the mistake or wrong product was purchased by the customer, they will bear the return fee. The return fee is 50 taka within Dhaka and 100 taka outside Dhaka.
7. Wrong Address Return Policy:
• If you notice an incorrect address or need to change the delivery address, please inform us within 12 hours of placing your order.
• Address corrections made after 12 hours may incur return fees.
8. Return with New Products: To process a return successfully, ensure that the returned product is in new condition, with all labels, tags, and the bill paper intact. We appreciate your cooperation in adhering to these return guidelines, allowing us to continue providing you with the best shopping experience.
Thank you for choosing Clothing Paradise. Your satisfaction is our priority.